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Simraceway Support and FAQs

About the Game

Plus What is Simraceway
Plus What makes it better than other racing games?
Plus Do I have to be a sim racing expert in order to play Simraceway?

Getting Started

Plus How do I start playing Simraceway?
Plus Do I use the same user name and password for simraceway.com and the Simraceway game?
Plus How do I edit my Simraceway Profile?
Plus How do I add or change my Profile Pic?
Plus How do I change my password?
Plus What is a Racer Plate?
Plus How do I create my Racer Plate?
Plus What do I require in order to play Simraceway?
Plus What are the system requirements for playing Simraceway?
Plus Will Simraceway work with Linux or on a Mac?
Plus Can I play Simraceway offline?
Plus Where can I view Simraceway terms and conditions?

Playing Simraceway

Plus What do I get when I download Simraceway?
Plus What cars are available to buy?
Plus How do I buy a car?
Plus What tracks can I drive on?
Plus What kinds of races and competitions are available?
Plus How do I enter Practice mode?
Plus How do I enter Quick Race?
Plus How do I found out more about an Event?
Plus How do I enter an Event?
Plus How can I view the Events I've already entered?
Plus Will you be adding to the features?
Plus How do I view a replay of one of my races in Simraceway?
Plus How do I view replays of other drivers' races?
Plus How do I purchase the SRW-S1 Steering Wheel?

Payments and Prizes

Plus What can I buy in Simraceway?
Plus How do I buy items and services in Simraceway?
Plus How do I add cash to my Simraceway account?
Plus How do you work out the price of cars?
Plus How do I find out how much it costs to enter an Event?
Plus What prizes can I win in Simraceway?
Plus How much cash can I win in Simraceway Events?
Plus How do I discover the prize for an Event?

Help and Troubleshooting

Plus How do I get help on Simraceway?
Plus What details do I need to send when seeking help on Simraceway?
Plus I've just signed up for a Simraceway account on a device other than my gaming machine. How do I download the game client?
Plus Why can't I enter an Event?
Plus Why can't I see my race time on the Event Leaderboard?
Plus Why can't I view the replay I've just downloaded?
Plus The wrong track loads and then I get kicked from the server!